Services
Ear Health Consultation and Ear Wax Removal
Healthy ears are essential for clear, comfortable hearing. At Milestone Hearing, our Ear Health Consultation and Wax Removal services are designed to help you care for your ears safely and effectively. Whether you’re experiencing discomfort, blockage, or simply want to check your ear health, we use advanced tools and professional techniques to assess, clean, and protect your ears.
From video otoscopy that lets you see exactly what’s happening inside your ear, to gentle micro-suction for precise wax removal, every step is done with your comfort and safety in mind. You’ll leave with clearer ears, better hearing, and expert advice on how to maintain ear health long-term.
Ear Health Consultation
Your ears deserve the same attention as the rest of your health. An Ear Health Consultation is the first step toward better ear and hearing care.
Using video otoscopy, we’ll check the health of your ear canal and eardrum, and show you exactly what we see. This can reveal wax build-up, inflammation, signs of infection, or other causes of discomfort such as itchiness, blockage, or pain.
We’ll also include a complimentary hearing screening to give you an overview of your current hearing levels.
At the end, you’ll receive clear guidance on whether management, treatment, or further evaluation is recommended – so you know exactly what to do next.
Ear Wax Removal
Ear wax is natural, but too much of it can cause blocked ears, discomfort, ringing, or even hearing difficulties.
Our professional ear wax removal is safe, comfortable, and effective – far safer than using cotton buds or home remedies.
We use micro-suction and gentle mechanical techniques, which are the same methods recommended by ear health professionals. This allows us to remove wax precisely while keeping your ears safe and healthy.
Don’t put up with blocked or uncomfortable ears
Start your journey to clearer, healthier hearing today.
Contact us to book your Ear Health Consultation
Frequently Asked Questions
Why is Ear Health Consultation important?
An ear health consultation is an essential step in maintaining your overall well-being. It offers a range of benefits, including:
- Early Detection of Hearing Loss: Many types of hearing loss develop gradually and may go unnoticed. Regular consultations can catch changes early, improving your options for treatment and management.
- Prevention and Treatment of Ear Infections: Ear infections can lead to discomfort and hearing issues if left untreated. A consultation helps identify infections early and allows for timely intervention.
- Assessment of Tinnitus and Other Symptoms: Persistent ringing, buzzing, or fullness in the ears may signal underlying conditions. A consultation helps diagnose and manage these symptoms effectively.
- Safe Removal of Excess Earwax: Built-up earwax can cause blockage, hearing difficulty, discomfort or even infection. A professional consultation includes safe evaluation and removal if needed.
- Support Long-Term Hearing Health: Consultations provide an opportunity to discuss how to protect your hearing from noise exposure and lifestyle factors. They also help determine whether hearing aids or other assistive devices might benefit you.
- Improve Quality of Life: Addressing ear-related issues can enhance communication, boost confidence, and improve your daily interactions and overall quality of life.
An ear health consultation provides valuable insights, allowing you to take proactive steps to protect your hearing and overall well-being.
What happens during an ear health consultation?
We begin with a discussion of your symptoms and history, followed by a video otoscopy to inspect your ear canal and eardrum. If wax removal is needed, we’ll proceed with micro-suction or provide guidance.
What is Video Otoscopy?
It is a procedure where we use a specialised tool called a video otoscope. A video otoscope is a device equipped with a tiny camera and a light source allowing the inside of the ear to be displayed on a screen in real-time. This provides a magnified and illuminated view, giving the healthcare professional and the patient a clear, detailed look inside the ear.
What is Micro-Suction of the Ear Canal?
Micro-suction is a safe, precise, and effective method for removing excess earwax, debris, or infections from the ear canal. It uses a small, low-pressure suction device to gently extract earwax without the use of water, making it a preferred method over ear syringing or irrigation.
How Does It Work?
- Examination: The ear canal is examined using a microscope or otoscope to assess the wax buildup.
- Suction Process: A tiny suction probe is inserted into the ear to gently remove wax, using a vacuum-like system.
- Fine-Tuned Removal: If the wax is hardened, softening drops may be applied before or during the procedure.
- Final Check: The practitioner ensures the ear canal is clear and checks for any underlying issues.
Benefits of Micro-Suction
- Safe & Precise – No risk of pushing wax deeper like with cotton swabs.
- No Water Used – Ideal for people with perforated eardrums or those prone to ear infections.
- Quick Procedure – Usually takes 5–15 minutes* per ear. (*depending on the amount of wax)
- Minimal Discomfort – No pressure, unlike syringing or irrigation.
Who Might Need It?
- People with excessive or impacted earwax causing reduced hearing, fullness, or tinnitus.
- Those with a history of ear infections or a perforated eardrum (since water-based methods aren’t safe for them).
- Hearing aid users, as wax build-up can block the device.
Is Micro-Suction safe for everyone?
Yes, micro-suction is considered one of the safest methods for earwax removal. It is especially suitable for individuals who have undergone ear surgery, have a perforated eardrum, or are prone to ear infections. However, individual needs vary, and a professional assessment will determine suitability.
How often should I have my ears checked or cleaned?
It depends on your individual ear health. Some people need wax removed every few months, while others only need occasional check-ups. We’ll provide a recommendation based on your needs.
Do I need a referral?
No, you don’t need a referral. You can book directly with us.
Is there a fee involved for the ear health consultation?
A $50 ear health consultation fee applies, which covers the video otoscopy, ear health assessment, and professional advice provided during the consultation.
How much does earwax removal cost?
$50 per ear. If there is no wax to be removed, the $50 ear health consultation fee will apply.
How long will the wax removal appointment last?
We allow 30 minutes for the appointment, as this will depend on the state of the wax in your ears.