Services
Hearing Screening and Full Assessments
Understanding your hearing starts with the right assessment.
We offer a complimentary Hearing Screening – a quick 10 to 15-minute check to see how well you hear sounds at different pitches and volumes. It’s a simple, no-pressure way to find out the level of your hearing and if a more detailed assessment is needed.
If further testing is recommended, a Full Assessment gives you a comprehensive understanding of your hearing health.
Curious about your hearing? Book a screening or full assessment and take the first step toward better hearing today.
Hearing Screening
A hearing screening is a quick and simple way to check how well you’re hearing. It’s ideal if you’ve noticed subtle changes, experience occasional difficulty hearing in noise, or simply want reassurance about your hearing health.
This screening provides an overview of your hearing levels and helps determine
whether a full hearing assessment is recommended, so you know what the next step may be.
Hearing Assessment
A Hearing Assessment is a comprehensive one-hour appointment designed to evaluate your hearing and ear health in detail. It involves:
- Pure-Tone Audiometry – testing how you hear beeps of various frequencies and volumes
- Speech Audiometry – measuring how clearly you recognise words at different loudness levels
- Tympanometry and Ipsilateral Reflex Testing – checking your middle ear (including your eardrum) responds to sound and pressure, and assessing your ear’s natural reflexes to loud sounds
You’ll receive clear explanations, professional advice, and personalised recommendations to support your hearing needs – whether it’s hearing protection, assistive devices, ongoing monitoring, or long-term care.
We conduct full hearing assessments for adults and children aged 10 years and above. For younger children, we’re happy to guide you towards specialised services best suited to their needs.
Pensioners’ and Veterans’ Hearing Assessment
Eligible Pensioners and Veterans may access hearing assessments, support, and devices through the Australian Government’s Hearing Services Program (HSP). We can guide you through the process and ensure you receive high-quality care that supports your hearing needs.
If you’re a Pensioner or Veteran, talk to us about how you can access government-funded hearing support.
Tinnitus Assessment
If you’re experiencing ringing, buzzing, or other phantom sounds, you’re not alone. A Tinnitus Assessment helps us understand the type and severity of your tinnitus and how it’s affecting your daily life. Based on your assessment, we’ll discuss management strategies designed to help reduce its impact and improve your quality of life.
Don’t let the ringing take over – let’s find ways to manage your tinnitus together.
After-Hours Appointments and Home Visits
We understand that attending appointments during regular business hours may not always be possible. That’s why we offer after-hours appointments at our clinic for clients who need flexibility due to work, family, or other commitments.
For clients who are unable to visit the clinic due to mobility challenges, we also offer home visits, bringing our professional care directly to you.
Can’t make it during business hours? Need us to come to you?
Contact us to arrange an after-hours appointment or home visit.
Ready to take the first step?
If you’re curious or need a little guidance first, our FAQs have answers – or just reach out! We’re here to make your hearing journey simple and stress-free.
Frequently Asked Questions
Do I need a Hearing Screening before a Full Assessment?
Not necessarily. If you’re already experiencing hearing difficulties or have concerns, you can book a Full Hearing Assessment straight away. The Hearing Screening is ideal for those who are unsure if a full test is needed or want to know where their current hearing level.
Is the Hearing Screening really free?
Yes! We offer complimentary Hearing Screenings as no-obligation service to help you take the first step toward understanding your hearing health.
Is there a cost for the Full Hearing Assessment?
The full adult assessment is $150. Medicare bulk billing is currently not available if you have a GP referral.
If you are eligible for the Hearing Services Program (HSP) voucher scheme of the Department of Health, Disability and Ageing, the full assessment and annual reviews are fully subsidised.
Hearing Services Program (HSP), am I eligible?
- a pensioner concession card holder or their spouse
- a Department of Veterans’ Affairs (DVA) Gold Card holder or their spouse
- a DVA White Card holder (hearing-specific conditions) or their spouse
- a member of the Australian Defence Force, including the:
- Permanent Navy
- Regular Army
- Permanent Air Force
- Reserves in continuous full-time service
- referred by a Disability Employment Service.
**A Commonwealth Seniors Health Card does not provide eligibility for the program**
What is the cost for a paediatric assessment?
Paediatric assessment for children 10 years old to 18 years old costs the same as the Full Hearing assessment for adults, which is $150.
**Children younger than 10 years old may require a more specific, appropriate type of assessment that incorporates “play” strategies.
What is Tinnitus?
Tinnitus is the perception of sounds like ringing, buzzing, or hissing in the ears or head, even when there’s no external sound present. It can vary from a mild nuisance to a more disruptive condition affecting daily life.
What happens during a Tinnitus Assessment?
A Tinnitus Assessment involves a detailed discussion about your symptoms, medical history, and how tinnitus affects your daily life. We’ll also conduct hearing tests to better understand the type and severity of your tinnitus. Based on this, we’ll provide personalised strategies and recommendations to help manage and reduce its impact.
Can Tinnitus be cured?
While there is currently no universal cure for tinnitus, many effective management strategies can help reduce its impact. Our goal is to help you understand your tinnitus and find ways to improve your quality of life.
What is considered an after-hours appointment?
After-hours appointments are bookings made outside of our regular business hours, typically in the early evening or on weekends. These appointments are held at the clinic and are designed for clients who are unable to attend during standard hours due to work, family, or personal commitments.
Who can request a home visit?
Home visits are available for clients who are physically unable to attend the clinic — such as those with mobility issues, health concerns, or a lack of transport (conditions apply). If you’re unsure whether you qualify for a home visit, feel free to contact us, and we’ll discuss the best way to support you.
Is there an extra fee for after-hours or home visit appointments?
In most cases, after-hours appointments at the clinic are offered at no extra charge. Home visits may involve additional fees depending on your location and eligibility. We’ll always discuss any costs upfront before confirming your booking. If you are under the Hearing Services Program (HSP), home visits are complimentary (conditions apply).