Services
Workplace, Pre-Employment & WorkCover Hearing Assessments
At Milestone Hearing, we understand that a hearing test isn’t just another box to tick — it’s an important step in protecting your safety, supporting your career, and safeguarding your wellbeing.
Whether you’re starting a new job, meeting workplace compliance standards, or lodging a WorkCover claim, we provide professional, accurate, and compassionate care. Our goal is to make the process simple, stress-free, and tailored to your individual needs.
Start your job, meet compliance, or finalise your Workcover claim with confidence! Contact us to book your assessment.
Who We Help
Our assessments are suitable for:
- Pre-employment audiometry assessments for professions such as aviation, police, defence, emergency services, mining, and transport
- Workplace compliance testing for employees working in noisy environments.
- WorkCover hearing assessments for insurance claims and hearing loss evaluations.
- Individuals who want to establish a baseline hearing profile for future monitoring.
What’s Included
Our hearing assessments may include:
- Baseline Hearing Test – Establishing your starting hearing
profile. - Pre-Employment Hearing Assessment – Ensuring you
meet the hearing standards for your chosen profession. - WorkCover Hearing Assessment – Accurate testing for
claim requirements and documentation. - Education & Advice – Practical tips on protecting your
hearing in the workplace and beyond. - Detailed Reporting – Clear, easy-to-read results provided
to you and, if applicable, your employer, recruitment officer,
or insurance provider.
(Note: This service is not the full WorkSafe Hearing Conservation Program. Employers may use our assessments as part of their own workplace hearing conservation efforts.)
Why Choose Milestone Hearing?
At Milestone Hearing, we believe your hearing health is more than just a requirement — it’s a key part of your safety, career, and quality of life.
When you choose us, you’re choosing:
- Personalised Care – We take the time to understand your needs, whether you’re starting a new job, meeting workplace standards, or making a WorkCover claim.
- Professional Expertise – Our qualified audiology team has experience across occupational, pre-employment, and insurance-related assessments.
- Trusted Accuracy – We use precise, calibrated equipment to ensure reliable results every time.
- Convenience Without Compromise – Testing is available at our clinic or on-site at your workplace, so you can get the care you need without disrupting your schedule.
We’re here to help you meet the necessary requirements while supporting your long-term hearing health.
Stay Compliant, Protect Your Hearing
Have questions about workplace, pre-employment, or WorkCover hearing assessments? Check our FAQs below or contact us directly – our team is here to guide you and make the process simple and compliant.
Frequently Asked Questions
What types of hearing assessments do you offer?
We provide baseline hearing tests, pre-employment hearing assessments for various professions, WorkCover hearing assessments for insurance claims, and workplace compliance testing. Our services cater to individuals, employers, and insurance purposes.
Who needs a pre-employment hearing assessment?
Pre-employment hearing assessments are required for professions where hearing ability is critical, such as aviation, police, defence, emergency services, mining, and transport. Employers often request these tests to ensure candidates meet industry and safety standards.
However, it’s not limited to the roles above. If you’re applying for a job that involves working in a noisy environment, your employer may require you to undergo a hearing assessment to establish a baseline and ensure you can safely perform the role.
What is a WorkCover hearing assessment?
A WorkCover hearing assessment is a specialised test used to evaluate hearing loss for insurance claims related to workplace injuries or conditions. The results help support your claim with accurate documentation.
Do I need a referral for a hearing test?
No referral is required — you can book directly with us.
What should I bring to my appointment?
Bring a photo ID and any relevant forms from your employer, recruitment agency, or insurer. For WorkCover claims, bring your claim number if you have one.
Will I get my results on the day?
Yes. We explain your results immediately after the test, and you’ll also receive a written report. We can also send a copy of the report directly to your employer, recruitment agency, or insurer.
How often should workplace hearing tests be done?
Frequency varies by industry and employer requirements. Typically, baseline tests are conducted when you start a job, with regular follow-up assessments to monitor hearing health over time. Your employer or occupational health team will advise on the schedule.
Is your service the same as the WorkSafe Hearing Conservation Program?
No, our hearing assessments are not the full WorkSafe Hearing Conservation Program. Employers may use our testing as part of their hearing conservation efforts, but the full program includes additional workplace noise management components that we do not provide.
Can you perform hearing tests at my workplace?
Yes, we offer convenient mobile testing services and can conduct hearing assessments on-site at your workplace or recruitment centre to minimise disruption. An on-site group testing will be organised by your employer.
How do I prepare for a hearing assessment?
Avoid exposure to loud noises for at least 12 hours before your test and refrain from wearing hearing devices during the test. Try to arrive well-rested and relaxed for the most accurate results.
Will my hearing test results be shared with my employer or insurer?
Results are provided directly to you and, if applicable, to your employer, recruitment officer, or insurance provider with your consent. We ensure confidentiality and clear reporting.
What happens if I don’t meet the hearing requirements for my job?
If your hearing assessment shows you don’t meet the necessary standards, we can discuss next steps, including recommendations for further evaluation, hearing protection, or referrals to specialists.
Do you offer flexible scheduling for shift workers?
We understand workplace schedules can be complex and offer flexible appointment times, including early mornings, after business hours, and on-site visits.
Note: Employers usually organise on-site visits – arrange this directly with them, and we will coordinate accordingly.
Will you liaise directly with our HR or WHS team?
Yes. We can coordinate directly with your designated contact to arrange bookings, deliver results, and answer any follow-up questions.
Can I bring someone with me to the appointment?
Yes. You are welcome to bring a support person, especially if they are helping you understand your hearing health or WorkCover claim process.